Privacy Policy

The last update to our Privacy Policy was posted on June 12, 2016. This Privacy Policy governs the privacy terms of our website, CouplesTherapyInc.com.  We are committed to maintaining the privacy of CouplesTherapyInc.com Users and Clinical Team Members.

Information Collection and Use

CouplesTherapyInc.com collects information from Users at a number of different points on our website.

(A) When a User sends an email through the CouplesTherapyInc.com website, the User’s name, phone number, email address, and message is recorded as part of the transmission process.

This information is kept confidential and is made available only to (1) trained CouplesTherapyInc.com support team members for purposes of administering CouplesTherapyInc.com, such as moderating for spam or other content that is in violation of CouplesTherapyInc.com terms of service, (2) the therapist(s) Member(s) to whom the User sends the email. CouplesTherapyInc.com never rents, sells, or gives this information to any other third party.

When a User emails a therapist or team member through the CouplesTherapyInc.com email messaging system, the User is automatically emailed a notification when the therapist has been contacted. Additionally, when a User emails a therapist through the CouplesTherapyInc.com email messaging system, they may be automatically subscribed to our monthly email newsletter. Users may unsubscribe from this email newsletter by either not responding to the opt-in sent to you, or by clicking the prominent "unsubscribe" sent in each email newsletter. These are sent for educational purposes to those who want to continue to receive them.

(B) When a User calls a therapist or team member through the telephone number posted on the CouplesTherapyInc.com website, standard caller identification information is collected and forwarded to the Member, and may be stored by CouplesTherapyInc.com for use in administering its services. CouplesTherapyInc.com never rents, sells, or gives this information to any third party.

(C) CouplesTherapyInc.com collects User email addresses when Users subscribe to the blog or newletter. This email address is used to send such Users blog post or blog comment summaries and Users can unsubscribe anytime using unsubscribe option(s) found in the email and/or on the site. CouplesTherapyInc.com never rents, sells, or gives this information to any other third party.

(D) CouplesTherapyInc.com collects information entered by Users when they register (or try to register) for a public web conference or public non-professional membership. This information (including but not limited to name, username, email address, password, etc.) is kept private in a database and may be used by our internal departments if needed (such as debugging errors or analyzing outcome of marketing campaigns) as required. CouplesTherapyInc.com never rents, sells, or gives this information to any other third party.

(E) CouplesTherapyInc.com does not store credit card information on our servers. All credit card transactions are processed through Paypal.

(F) CouplesTherapyInc.com uses Google Analytics which collects information about your browsing experience on our site. This information is used in an anonymous way and not associated with a specific individual. You can read about Google Analytics' Terms of Service and Google's Privacy Policy on the following pages, respectively: http://www.google.com/analytics/tos.html and http://www.google.com/privacypolicy.html

CouplesTherapyInc.com uses Google Analytics Advertising Features. This includes, but is not limited to, user-directed marketing, geographic-directed marketing, remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform Integrations, and Google Analytics Demographics and Interest Reporting.

You can opt out of Google Analytics Advertising Features here: https://tools.google.com/dlpage/gaoptout/

No personally-identifiable information collected by CouplesTherapyInc.com will be merged with non-personally identifiable information collected through any Google advertising product or feature.

(G) CouplesTherapyInc.com may use other web analytics services and/or software to collect information about users’ browsing activities. This information is used to analyze the performance of the website and associated marketing campaigns. Some of the services/software like Google Analytics may store this information on their own servers.

(H) CouplesTherapyInc.com may use AdWords, Facebook, or other third party remarketing, sometimes called retargeting, to market our website(s) across the Internet. Google, Facebook, or other third party sites place a cookie on a browser. Google, Facebook, or third party sites read cookies and may present a CouplesTherapyInc.com ad on a third party site. You may opt out of Google’s remarketing here: https://tools.google.com/dlpage/gaoptout/. You may opt out of Facebook's remarketing here: https://www.facebook.com/ads/website_custom_audiences/

Information Disclosure

CouplesTherapyInc.com does not sell or otherwise provide personally identifiable information collected through its website and services to third parties, except as specifically authorized by the User or team member, such as a team member profile, blog post, User email to a team member, or other authorized disclosures of information. CouplesTherapyInc.com may disclose personally identifiable information about Users or team members, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Terms of Service for Members or Terms of Service and Use; (d) necessary to protect us from legal action or claims from third parties including you and/or other Users or Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of CouplesTherapyInc.com, our Users, team members, employees, and affiliates. Additionally, CouplesTherapyInc.com reserves the right to disclose personally identifiable information about a User or team member if CouplesTherapyInc.com reasonably believes that using or disclosing such information may prevent physical harm to one or more individuals or public safety

Additional Information

Cookies   
CouplesTherapyInc.com uses cookies to identify which areas of our website you have visited, so the next time you visit, we can better personalize the content that you see on our website. In addition, our website uses third-party cookies (such as Google Analytics cookies) to optimize and personalize the advertising content on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to use certain functionality on our website correctly, or at all. CouplesTherapyInc.com never places your personal information in Cookies.

Log Files
   Like most standard website servers, CouplesTherapyInc.com uses log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses etc. are not linked to personally identifiable information contained in user profiles.

Disclosures to Successors
  If CouplesTherapyInc.com is acquired or merges, in whole or in part, to another entity that would become responsible for providing services to you, we would have the right to transfer your personal information to such entity and that entity would have the right to use such information according to the terms of this Privacy Policy as well as to any changes to this Privacy Policy as instituted by such entity.

Links To Other Websites   Our website will likely contain links to other websites. CouplesTherapyInc.com has no control of such websites and you agree that these websites are not under our control and are not subject to our Privacy Policy. These websites will likely have their own privacy policies. We have no responsibility for these websites and provide links to these websites solely for your convenience. You acknowledge that your use and access of these websites is solely at your own risk. It is your responsibility to check the privacy policies and other legal documents of these websites to see how they treat your personally identifiable information.

Payment Sources
   You will have to provide a payment source (i.e. credit card) to receive the services of CouplesTherapyInc.com. You understand that we use Paypal to process your payment source for providing our website and/or services to you. You understand and agree that we cannot control nor can we be liable for the acts of Paypal. If you see what you believe to be fraudulent transactions regarding payments to our website, please contact us immediately. We will work with you, Paypal, and authorities as best we can to help resolve such issues.

Our Email Policy
   CouplesTherapyInc.com and our affiliates fully comply with the CAN-SPAM Act as enacted in the United States. You can always opt out of receipt of further email correspondence from CouplesTherapyInc.com and/or our affiliates. We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party.

Our Security Policy   
CouplesTherapyInc.com uses reasonable safeguards to protect personally identifiable information about Users and team members. Only CouplesTherapyInc.com administrators or employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to such personally identifiable information. All employees are trained and kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are trained in the policies.

Notification of Changes    If we amend this Privacy Policy, we will update this page so our Members and Users are notified of the personally identifiable information about them which we collect, how we use it, and under what circumstances we disclose it. We will use information in conformity with the Privacy Policy under which the information was collected. If we make material changes to our Privacy Policy, we will notify you here, by email, or by means of a notice on our home page. We will also change the "Last Updated" date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of the Last Updated date and replace any prior Privacy Policies.

Questions About Privacy: 
If you have any questions or suggestions about our privacy practices or this Privacy Policy, please contact us.

Last Update: 06/12/2016